COMPUTER REPAIR
& IT SUPPORT
in Fernie, BC
Our Repair & Support Services
- Hardware diagnostics & repair – We identify issues with motherboards, hard drives/SSDs, memory, power supplies, graphics cards, and perform replacements or upgrades as needed.
- Software troubleshooting & recovery – From OS errors to application crashes, viruses, malware and system instability, we get your systems back up and running.
- Data backup, recovery & migration – Prioritizing your data’s safety, we perform secure backups, attempt recovery from failed drives, and migrate systems when upgrading hardware.
- Network setup & connectivity – We help configure WiFi, wired LANs, VPNs and remote access so your team stays reliably connected and secure.
- System optimization & maintenance – Regular service like disk cleanup, updates, performance tuning, and preventive checks to avoid downtime and extend equipment life.
- Remote support & on‑site service – Whether your computer issue can be fixed remotely or needs in‑person attention, we provide flexible support tailored to your needs.
Why Choose Us?
Here at Wigwam Media, we bring the same professionalism to computer repair as we do to web design and digital services.
- Local presence in Fernie, BC — we understand local businesses and can respond quickly when on‑site service is required.
- Clear diagnostics and transparent pricing — you’ll know what’s going on, what needs fixing and how much it will cost before we proceed.
- Experienced technician — we can handle a wide variety of hardware, software and network problems, from small business systems to more advanced configurations.
- Comprehensive service — we don’t just “fix the immediate problem”; we look at root causes, preventative maintenance and future‑proofing your systems.
Our Process
- Initial consultation & assessment – We begin with a discussion about the symptoms, then perform diagnostics to identify hardware, software or network issues.
- Quote & approval – After diagnosing, we provide a full summary of findings, recommended solutions and cost. You approve work before anything is done.
- Resolution & testing – We execute repairs or upgrades, test the system thoroughly and ensure stability, performance and connectivity.
- Follow‑up & support – After completion, we provide advice on maintaining your system, and offer ongoing support plans for proactive care.
Typical Issues We Solve
Here are just a few examples of what we handle:
- Computer won’t boot or repeatedly restarts
- Slow performance, frequent freezing or crashes
- Failed hard drive / SSD, lost or corrupted data
- Networks dropping, weak WiFi coverage, or connectivity issues
- Malware, ransomware, removal of unwanted software
- Upgrade from older hardware (memory, storage, graphics) to extend system life
BOOK A REPAIR OR GET A QUOTE
Ready to get your computer back in top condition? Contact us today:
- Call: 250‑423‑7786
- Email: info@wigwammedia.ca
- Or fill out our contact form below — tell us the issue and we’ll get back to you promptly.
At Wigwam Media, we believe technology should support your business — not hinder it. Let us take care of your IT, so you can take care of your business.